{"id":2063,"date":"2022-05-17T16:18:00","date_gmt":"2022-05-17T20:18:00","guid":{"rendered":"https:\/\/cofomos.cluster051.hosting.ovh.net\/?p=2063"},"modified":"2024-11-04T17:16:17","modified_gmt":"2024-11-04T22:16:17","slug":"ia-service-ou-servitude","status":"publish","type":"post","link":"https:\/\/old.cofomo.com\/fr\/perspectives\/ia-service-ou-servitude\/","title":{"rendered":"IA\u202f: service ou servitude?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">For those with an eye and an ear for these things, few topics have elicited as much anticipation and trepidation than AI.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">This article won\u2019t be covering the science of AI or go into too much detail about its current use. Rather, we hope to give a brief overview of its potential for great good, or abject misuse by individuals and business. As is often the case, AI may be a science that society is not quite ready for. History is littered with technological advances that mankind readily embraced before it reached a level of societal sophistication that enabled it to assume complete control and accountability.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">The machine gun was said to be the weapon that would end all war because, as a perfect killing machine, contemplating its use was unthinkable. The same was said of nuclear energy. Capable of near limitless power generation, when properly used, it first made the headlines after a fission device was dropped over Japan, instantly killing tens of thousands, an act that brought about the end of the bloodiest conflict in recorded history.\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">AI worst case scenarios are only possible if it remains unregulated and misunderstood.\u00a0<\/h4>\n\n<p class=\"wp-block-paragraph\">AI suffers, or benefits from the same dichotomy, and without a clear understanding of its impact and potential misuse we are left to imagine all sorts of either dire or idealist outcomes.\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">A Brief History of AI \u2013 Fact and Fiction\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">The quest for artificial intelligence is nothing new. Scientists and mathematicians have toiled over it, spent lifetimes prying out its secrets and debating its viability, vulnerabilities, and potential to change human history. Alan Turing, a legendary computing pioneer portrayed in the blockbuster\u00a0<strong><em>The Imitation Game<\/em><\/strong>\u00a0(search:<em>\u00a0German Enigma Cipher Machine<\/em>) devised the Turing Test, that is: a series of tests which ascertain whether a machine can interact with a human in a way that is indistinguishable from another human. This benchmark hasn\u2019t been attained yet. Writers have also long been obsessed with AI, readers, even more so. Isaac Asimov, heralded Sci-Fi author, penned his classic<strong><em>\u00a0I Robot<\/em><\/strong>, where he outlined the now famous Three Laws of Robotics<sup>1<\/sup>:\u00a0<\/p>\n\n<h5 class=\"wp-block-heading\">First Law\u00a0<\/h5>\n\n<p class=\"wp-block-paragraph\">A robot may not injure a human being or, through inaction, allow a human being to come to harm.\u00a0<\/p>\n\n<h5 class=\"wp-block-heading\">Second Law\u00a0<\/h5>\n\n<p class=\"wp-block-paragraph\">A robot must obey the orders given it by human beings except where such orders would conflict with the First Law.\u00a0<\/p>\n\n<h5 class=\"wp-block-heading\">Third Law\u00a0<\/h5>\n\n<p class=\"wp-block-paragraph\">A robot must protect its own existence, as long as such protection does not conflict with the First or Second Law.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">The paradox is obvious. Using this law as an inviolable programming rule would seem to make things clear. But Asimov overlooked one important detail: the Three Laws of Robotics necessarily preclude robots have\u00a0<em>true AI<\/em>. True artificial intelligence would have to exhibit self-awareness and free will, the latter which wholly contradicts the intention of the three laws of robotics. Ultimately, true AI may merely be an ideal and never fully realizable.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Fiction is filled with humanity\u2019s close calls with AI, Mary Shelley\u2019s\u00a0<strong><em>Frankenstein\u00a0<\/em><\/strong>(which pointed at, but did not directly refer to AI), the\u00a0<strong><em>Terminator<\/em><\/strong>\u00a0film franchise,\u00a0<strong><em>The Matrix<\/em><\/strong>, and possibly the darkest, and most reasonable portrayal of machine learning and AI gone-bad, the HAL9000 computer in;\u00a0<strong><em>2001,<\/em><\/strong><strong><em>\u00a0A Space Odyssey<\/em><\/strong>. All have left indelible marks on our zeitgeist and may have inadvertently set back AI, at least in its PR efforts. Incidentally, the letters HAL are each in turn adjacent to the letters I, B, and M.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">IRL however, it has made considerably less ambitious progress. IBM\u2019s Deep Blue<sup>2<\/sup>\u00a0beat world champion Gary Kasparov, while it\u2019s later computer, Watson<sup>3<\/sup>, won NBC\u2019s Jeopardy handily beating two previous notable winners. But without self-awareness and free will these are not true examples of AI but simply more small steps towards it.\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">The largest companies are the most likely to have an AI strategy, but only 50% have one.<sup>4\u00a0<\/sup><\/h4>\n\n<h2 class=\"wp-block-heading\">Definition and Governance\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">AI is defined in slightly different ways by various experts and governing bodies. Artificial intelligence, once a standard definition and control of what qualifies as AI is determined, will likely need to fall under strict regulation to control its use. Ironically, regulation will also need to prevent it from\u00a0<em>actually\u00a0<\/em>being intelligent and self-aware for reasons of the inherent moral dilemmas mentioned above.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Multilateral governance of AI has become a hot topic and after recommendation by Canada and France, an international G7-led Global Partnership on AI<sup>5<\/sup>\u00a0was formed, supported in part by Montreal\u2019s very own International Centre of Expertise in for the Advancement of Artificial Intelligence<sup>6<\/sup>.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Despite these preliminary efforts, the regulation of AI, including the actual defining of its philosophy, use, legality, and potential, are nascent and uncoordinated. Governments are discussing, academia is debating, and advocates of AI exploring and discovering what the limits may need to be.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">And at the same time business forges ahead deploying and depending on AI as never before. So, who\u2019s minding the store?\u00a0<\/p>\n\n<h2 class=\"wp-block-heading\">Application and Responsibility\u00a0<\/h2>\n\n<p class=\"wp-block-paragraph\">Proper governance of AI can preclude any apocalyptic outcome, and indeed its role in healthcare, justice and law enforcement, education, finance, and perhaps most ominously, the development of AI itself is growing at an increasing pace.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">If AI is to have as promising a future as intended, trust will need to be built in. Whether that\u2019s in the form of an Asimovian Law of Robotics, multilateral international policing organizations, absolute transparency, enhanced reliability, or more likely a combination of these and other considerations. But it does have a future. And we\u2019re all destined to play a part in it.\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">By 2025, 90% of all new enterprise apps will employ embedded AI<sup>7<\/sup>.\u00a0<\/h4>\n\n<p class=\"wp-block-paragraph\">The COVID-19 pandemic was among the first global tests of AI, as industry and commerce had to reimagine their way of operating, their use of and access to manpower, and how they engage consumers and service users. In this way, the pandemic has been a force multiplier, accelerating AI and making imperative the need to plan for responsible uses, and ways to curb malevolent ones.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Business is also charged with this. KPMG cited 6 things business can do to adopt a proactive stance*.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">\u2022 Develop AI principles, design criteria, and control.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">\u2022 Design and implement end-to-end AI governance and operating models.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">\u2022 Assess current governance and risk framework\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">\u2022 Implement governance committees and frameworks\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">\u2022 Develop and integrate an AI risk management framework\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">\u2022 Establish criteria to maintain continuous control over algorithms without stifling innovation and flexibility.\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Fewer than 50% of consumers understand AI.<sup>8<\/sup>\u00a0<\/h4>\n\n<h5 class=\"wp-block-heading\"><em>\u201cAI is not likely going to reduce the active workforce, but it will change it! AI will allow industry to automate many of the activities currently being done by people, giving them opportunity to be redeployed to more critical roles, as well as steering the incoming workforce to focus their education and training to areas that will require human interaction.\u201d<\/em>\u00a0<\/h5>\n\n<p class=\"wp-block-paragraph\">Blair Richardson, VP, Client Success, Cofomo<sup>A\u00a0<\/sup><\/p>\n\n<p class=\"wp-block-paragraph\">Business is on the cusp of an AI revolution, with equal or greater potential for impact than the advent of the internet had. Some might argue we\u2019re already in the Golden Age of AI. Netflix\u2019s recommendation engine alone was, in 2016, thought to generate US$1\u202fB in revenue<sup>9<\/sup>, while increasingly smarter chatbots help business cut costs by US$8B<sup>10<\/sup>. Clearly, AI is not all talk. 73% of global consumers are open to AI if it makes life and work easier<sup>11<\/sup>.\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">AI ambivalence is rife. While 87% of Americans polled seem to applaud the advent of the era of self-driving cars, 35% said they\u2019d never sit in a fully autonomous vehicle<sup>12<\/sup>.\u00a0<\/h4>\n\n<p class=\"wp-block-paragraph\">As with any revolutionary technological leap forward there will be pushback.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">The explosive growth of AI will engender endless moral dilemmas for decades to come. How will employment be affected, how will the wealth created by AI be distributed, can we avoid the occasional, inevitable, but potentially disastrous \u201cartificial stupidity\u201d mishaps, can we protect our AI from adversaries, or becoming an adversary, and can we program AI to be sufficiently free from bias? On the last point, search online for \u201c<em>schoolgirl<\/em>\u201d. The results will be largely photos of adult women wearing provocative schoolgirl outfits, while searching for \u201c<em>schoolboy<\/em>\u201d produces photos of ordinary boys in school<sup>13<\/sup>. AI delivered those results based on what it learned from our behaviour.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">In the end the success of AI may not be how well it imitates human thought, but how well it improves upon the biases and shortcomings of human thought. While keeping us safe. And employed. And healthy. And not battling an army of AI robots hell-bent on world domination.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">We live in interesting times.<\/p>\n\n<p class=\"wp-block-paragraph\">&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n\n<h3 class=\"wp-block-heading\">Information for this article was compiled from several sources:\u00a0<\/h3>\n\n<ol class=\"wp-block-list\">\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/en.wikipedia.org\/wiki\/Three_Laws_of_Robotics\" target=\"_blank\">https:\/\/en.wikipedia.org\/wiki\/Three_Laws_of_Robotics<\/a>\u00a0<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/en.wikipedia.org\/wiki\/Deep_Blue_(chess_computer)\" target=\"_blank\">https:\/\/en.wikipedia.org\/wiki\/Deep_Blue_(chess_computer)<\/a>\u00a0<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/en.wikipedia.org\/wiki\/Watson_(computer)\" target=\"_blank\">https:\/\/en.wikipedia.org\/wiki\/Watson_(computer)<\/a>\u00a0<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/sloanreview.mit.edu\/projects\/reshaping-business-with-artificial-intelligence\/\" target=\"_blank\">https:\/\/sloanreview.mit.edu\/projects\/reshaping-business-with-artificial-intelligence\/<\/a>\u00a0<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/gpai.ai\/\" target=\"_blank\">https:\/\/gpai.ai<\/a>\u00a0<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/ceimia.org\/en\/\" target=\"_blank\">https:\/\/ceimia.org\/en\/<\/a>\u00a0<\/li>\n\n\n\n<li>https:\/\/www.idc.com\/research\/viewtoc.jsp?containerId=US45599219\u00a0<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/dataprot.net\/statistics\/ai-statistics\/\" target=\"_blank\">https:\/\/dataprot.net\/statistics\/ai-statistics\/<\/a>\u00a0<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.businessinsider.com\/netflix-recommendation-engine-worth-1-billion-per-year-2016-6\" target=\"_blank\">https:\/\/www.businessinsider.com\/netflix-recommendation-engine-worth-1-billion-per-year-2016-6<\/a>\u00a0<\/li>\n\n\n\n<li>https:\/\/www.juniperresearch.com\/resources\/analystxpress\/july-2017\/chatbot-conversations-to-deliver-8bn-cost-saving\u00a0<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.pega.com\/system\/files\/resources\/pdf\/what-consumers-really-think-of-ai-infographic.pdf\" target=\"_blank\">https:\/\/www.pega.com\/system\/files\/resources\/pdf\/what-consumers-really-think-of-ai-infographic.pdf<\/a>\u00a0<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/dataprot.net\/statistics\/ai-statistics\/\" target=\"_blank\">https:\/\/dataprot.net\/statistics\/ai-statistics\/<\/a>\u00a0<\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.change.org\/p\/google-google-must-change-school-girl-results-from-sexualized-images-to-actual-girls-in-school\" target=\"_blank\">https:\/\/www.change.org\/p\/google-google-must-change-school-girl-results-from-sexualized-images-to-actual-girls-in-school<\/a>\u00a0<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\">\u00a0A.\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/ca.linkedin.com\/in\/blrichardson\" target=\"_blank\">Blair Richardson, VP Client Success, Cofomo, Ottawa<\/a>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For those with an eye and an ear for these things, few topics have elicited as much anticipation and trepidation than AI.\u00a0 This article won\u2019t be covering the science of AI or go into too much detail about its current use. Rather, we hope to give a brief overview of its potential for great good, [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":3138,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[80],"tags":[],"expertise":[35],"topics":[38],"class_list":["post-2063","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-perspectives","expertise-intelligence-fr","topics-avis-dexpert"],"featured_image_src":"https:\/\/old.cofomo.com\/wp-content\/uploads\/2022\/05\/ai_service_or_servitude.webp","author_info":{"display_name":"Stephane Lagrange","author_link":"https:\/\/old.cofomo.com\/fr\/author\/webtarget\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IA\u202f: service ou servitude? - | Partenaire de votre transformation et innovation num\u00e9rique - Cofomo<\/title>\n<meta name=\"description\" content=\"Pour ceux qui sont attentifs \u00e0 ce genre de choses, peu de sujets ont suscit\u00e9 autant d&#039;anticipation et d&#039;inqui\u00e9tude que l&#039;IA.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IA\u202f: service ou servitude? 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