{"id":11652,"date":"2025-10-06T16:03:36","date_gmt":"2025-10-06T20:03:36","guid":{"rendered":"https:\/\/www.cofomo.com\/?p=11652"},"modified":"2025-12-23T17:29:16","modified_gmt":"2025-12-23T22:29:16","slug":"notre-expert-en-action-a-q2n-repenser-laq-a-lere-de-lia","status":"publish","type":"post","link":"https:\/\/old.cofomo.com\/fr\/non-classifiee\/notre-expert-en-action-a-q2n-repenser-laq-a-lere-de-lia\/","title":{"rendered":"Notre expert en action \u00e0 Q2N: repenser l&rsquo;AQ \u00e0 l&rsquo;\u00e8re de l&rsquo;IA."},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">De l\u2019AQ \u00e0 l\u2019IA et de l\u2019IA \u00e0 l\u2019IQ : perspectives crois\u00e9es pour l\u2019assurance qualit\u00e9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Par Ali Amine Ghazali, Directeur, Centre d\u2019excellence en Intelligence Artificielle<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lors de la derni\u00e8re \u00e9dition des Rencontres Qu\u00e9b\u00e9coises de la Qualit\u00e9 et du Num\u00e9rique (Q2N 2025) organis\u00e9 par Agile Qu\u00e9bec, j\u2019ai eu le privil\u00e8ge de donner une conf\u00e9rence intitul\u00e9e \u00ab De l\u2019AQ \u00e0 l\u2019IA et de l\u2019IA \u00e0 l\u2019IQ : perspectives crois\u00e9es pour la qualit\u00e9 \u00bb. Au nom de Cofomo, j\u2019y ai pr\u00e9sent\u00e9 notre expertise en assurance qualit\u00e9 (AQ) appliqu\u00e9e \u00e0 l\u2019intelligence artificielle (IA), un domaine en pleine transformation et d\u00e9sormais au c\u0153ur des pr\u00e9occupations strat\u00e9giques des organisations publiques et priv\u00e9es.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/old.cofomo.com\/wp-content\/uploads\/2025\/10\/f4172997-9f4e-4df5-bd5a-08cfc1d790f1.jpg\" alt=\"\" class=\"wp-image-11654\" srcset=\"https:\/\/old.cofomo.com\/wp-content\/uploads\/2025\/10\/f4172997-9f4e-4df5-bd5a-08cfc1d790f1.jpg 800w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2025\/10\/f4172997-9f4e-4df5-bd5a-08cfc1d790f1-300x200.jpg 300w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2025\/10\/f4172997-9f4e-4df5-bd5a-08cfc1d790f1-768x512.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Ce que les organisations doivent retenir<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019IA n\u2019est pas monolithique. Chaque domaine, qu&rsquo;il s&rsquo;agisse de l&rsquo;IA g\u00e9n\u00e9rative, de la vision par ordinateur, de l&rsquo;intelligence documentaire ou d&rsquo;autres secteurs, comporte des d\u00e9fis sp\u00e9cifiques en mati\u00e8re d&rsquo;assurance qualit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cela implique que :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li> L\u2019ing\u00e9nieur ou l\u2019analyste QA doit comprendre le type d\u2019IA \u00e0 tester.<\/li>\n\n\n\n<li>Les m\u00e9triques de QA doivent \u00eatre adapt\u00e9es au contexte d\u2019affaires et aux exigences r\u00e9glementaires.<\/li>\n\n\n\n<li>L\u2019ing\u00e9nieur ou l\u2019analyste assurance qualit\u00e9 doit d\u00e9velopper de nouvelles comp\u00e9tences afin d\u2019assurer le contr\u00f4le qualit\u00e9 des solutions d\u2019intelligence artificielle ex: le prompt engineering dans le cas de tester un agent conversationnelle bas\u00e9e sur l\u2019IA g\u00e9n\u00e9rative.<\/li>\n\n\n\n<li> Le monitoring est indispensable \u00e0 tous les niveaux : donn\u00e9es, mod\u00e8le, acc\u00e8s, performance, infrastructure et journaux.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Un syst\u00e8me de diagnostic m\u00e9dical, par exemple, ne s\u2019\u00e9value pas comme un moteur de recommandation ou un robot industriel. Cette nuance est essentielle : elle diff\u00e9rencie une approche g\u00e9n\u00e9rique d\u2019une v\u00e9ritable expertise en QA appliqu\u00e9e \u00e0 l\u2019IA.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Nouveaux axes et m\u00e9triques en QA<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les projets d\u2019intelligence artificielle se distinguent des projets de d\u00e9veloppement traditionnels par leur d\u00e9pendance aux donn\u00e9es, aux mod\u00e8les et \u00e0 leurs performances ainsi qu\u2019\u00e0 leur param\u00e9trage, tandis que les projets de d\u00e9veloppement standard reposent principalement sur les besoins m\u00e9tiers, fonctionnels et la programmation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les projets IA exigent aujourd\u2019hui de consid\u00e9rer :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Des axes d\u2019assurance qualit\u00e9 \u00e9largis : qualit\u00e9 des donn\u00e9es, \u00e9quit\u00e9 et absence de biais, performance pr\u00e9dictive, s\u00e9curit\u00e9 et protection de la vie priv\u00e9e, transparence et explicabilit\u00e9 ;<\/li>\n\n\n\n<li>Des m\u00e9triques adapt\u00e9es : pr\u00e9cision, rappel, F1-score, coefficient R\u00b2, IoU, d\u00e9tection de biais, tests de prompt injection, consommation GPU, tra\u00e7abilit\u00e9 des sources, explicabilit\u00e9 locale (LIME, SHAP), etc.<\/li>\n\n\n\n<li>Ces pratiques doivent \u00eatre int\u00e9gr\u00e9es dans un cadre robuste, appuy\u00e9 par les r\u00e9f\u00e9rentiels de conformit\u00e9 comme ISO 42001, NIST AI, L25 ou la strat\u00e9gie gouvernementale en IA.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">C\u2019est ce qui permet de b\u00e2tir et maintenir la confiance dans les solutions d\u2019IA.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Monter en comp\u00e9tences et s\u2019outiller<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019auditoire a particuli\u00e8rement retenu :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Des plans de d\u00e9veloppement de comp\u00e9tences appuy\u00e9s par des certifications reconnues (ISTQB AI Tester, A4Q AI &amp; Software Testing Foundation, TMMi).<\/li>\n\n\n\n<li>L\u2019importance du prompt engineering, cl\u00e9 dans les projets en IA g\u00e9n\u00e9rative.<\/li>\n\n\n\n<li>La pr\u00e9sentation d\u2019outils QA int\u00e9grant l\u2019IA : Sonarsource AI Codefix, Diffblue Cover, Applitools Visual AI, GitHub Copilot, Amazon Q, Cursor AI\u2026 capables de g\u00e9n\u00e9rer automatiquement des tests, de corriger les bugs, d\u2019automatiser des validations et de renforcer la productivit\u00e9.<\/li>\n\n\n\n<li>Une d\u00e9monstration pratique : le test d\u2019un assistant de vente bas\u00e9 sur l\u2019IA g\u00e9n\u00e9rative, selon les axes et m\u00e9triques pr\u00e9sent\u00e9s.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Ce que cela signifie pour les organisations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019assurance qualit\u00e9 appliqu\u00e9e \u00e0 l\u2019IA n\u2019est pas seulement une exigence technique : c\u2019est un levier strat\u00e9gique.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour les organisations, cela veut dire :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acc\u00e9l\u00e9rer l\u2019adoption s\u00e9curitaire de l\u2019IA gr\u00e2ce \u00e0 des pratiques de QA adapt\u00e9es.<\/li>\n\n\n\n<li>R\u00e9duire les risques r\u00e9glementaires et r\u00e9putationnels en respectant les cadres de conformit\u00e9.<\/li>\n\n\n\n<li>Am\u00e9liorer la performance et la productivit\u00e9 par l\u2019automatisation et le monitoring continu.<\/li>\n\n\n\n<li>Renforcer la confiance des utilisateurs, clients et citoyens gr\u00e2ce \u00e0 des solutions plus transparentes, explicables et \u00e9quitables.<\/li>\n\n\n\n<li>L\u2019automatisation des tests, des plans de tests et le monitoring en production deviennent incontournables.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En int\u00e9grant ces approches, les organisations d\u00e9ploient l\u2019IA plus rapidement, en toute conformit\u00e9, et transforment l\u2019innovation en valeur tangible.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Le r\u00f4le du Centre d\u2019excellence en Intelligence Artificielle<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Chez Cofomo, notre Centre d\u2019excellence en Intelligence Artificielle est au c\u0153ur de cette transformation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il r\u00e9unit nos meilleures pratiques, nos experts et nos partenariats technologiques pour d\u00e9finir et appliquer les nouveaux standards de QA appliqu\u00e9e \u00e0 l\u2019IA, accompagner les organisations dans leurs projets les plus complexes et contribuer activement \u00e0 l\u2019\u00e9volution des pratiques dans la communaut\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En participant \u00e0 des \u00e9v\u00e9nements comme le Q2N, nous ne faisons pas que partager notre savoir-faire : nous affirmons notre r\u00f4le de leader dans l\u2019industrialisation de l\u2019IA responsable et de confiance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019\u00e9v\u00e9nement Q2N 2025 a confirm\u00e9 l\u2019importance de rapprocher experts, d\u00e9cideurs et praticiens pour avancer collectivement sur l\u2019avenir de l\u2019IA. Pour Cofomo, et \u00e0 travers notre Centre d\u2019excellence en Intelligence Artificielle, l\u2019enjeu est clair : aider les organisations \u00e0 transformer l\u2019assurance qualit\u00e9 appliqu\u00e9e \u00e0 l\u2019IA en un v\u00e9ritable levier strat\u00e9gique.<\/p>\n\n\n\n<div class=\"wp-block-group alignfull mobile-padding-30 has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">\n<h2 class=\"wp-block-heading has-text-align-center has-large-font-size\"><strong>Articles en vedette<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-query alignwide is-layout-flow wp-block-query-is-layout-flow\">\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-a645e17b wp-block-group-is-layout-flow\" style=\"border-style:none;border-width:0px;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--10);padding-right:0;padding-bottom:var(--wp--preset--spacing--10);padding-left:0\"><ul class=\"has-link-color columns-3 alignfull homepage-posts owl-carousel wp-elements-1 wp-block-post-template has-text-color has-softblack-color is-layout-grid wp-container-core-post-template-is-layout-a765b968 wp-block-post-template-is-layout-grid\"><li class=\"wp-block-post post-12774 post type-post status-publish format-standard has-post-thumbnail hentry category-non-classifiee\">\n<figure style=\"padding-bottom:0;margin-bottom:0\" class=\"wp-block-post-featured-image wp-elements-1\"><a href=\"https:\/\/old.cofomo.com\/fr\/non-classifiee\/cofomo-et-ovhcloud-sallient\/\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"492\" src=\"https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/02\/Untitled-design-17.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"COFOMO et OVHcloud s\u2019allient pour r\u00e9pondre \u00e0 la complexit\u00e9 des environnements infonuagiques.\" style=\"border-radius:0px;aspect-ratio:1;width:100%;object-fit:cover;\" srcset=\"https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/02\/Untitled-design-17.png 1400w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/02\/Untitled-design-17-300x105.png 300w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/02\/Untitled-design-17-1024x360.png 1024w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/02\/Untitled-design-17-768x270.png 768w\" sizes=\"auto, (max-width: 1400px) 100vw, 1400px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-c58fbf57 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20);padding-top:0\"><h2 class=\"has-text-align-center wp-block-post-title has-medium-font-size wp-container-content-32e3a40d\"><a href=\"https:\/\/old.cofomo.com\/fr\/non-classifiee\/cofomo-et-ovhcloud-sallient\/\" target=\"_self\" >COFOMO et OVHcloud s\u2019allient pour r\u00e9pondre \u00e0 la complexit\u00e9 des environnements infonuagiques.<\/a><\/h2><\/div>\n\n<\/li><li class=\"wp-block-post post-12444 post type-post status-publish format-standard has-post-thumbnail hentry category-perspectives\">\n<figure style=\"padding-bottom:0;margin-bottom:0\" class=\"wp-block-post-featured-image wp-elements-1\"><a href=\"https:\/\/old.cofomo.com\/fr\/perspectives\/evolution-de-notre-marque\/\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/01\/reunion_1-1.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Une \u00e9volution de notre marque, fid\u00e8le \u00e0 qui nous sommes.\" style=\"border-radius:0px;aspect-ratio:1;width:100%;object-fit:cover;\" srcset=\"https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/01\/reunion_1-1.png 1080w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/01\/reunion_1-1-300x300.png 300w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/01\/reunion_1-1-1024x1024.png 1024w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/01\/reunion_1-1-150x150.png 150w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/01\/reunion_1-1-768x768.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-c58fbf57 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20);padding-top:0\"><h2 class=\"has-text-align-center wp-block-post-title has-medium-font-size wp-container-content-32e3a40d\"><a href=\"https:\/\/old.cofomo.com\/fr\/perspectives\/evolution-de-notre-marque\/\" target=\"_self\" >Une \u00e9volution de notre marque, fid\u00e8le \u00e0 qui nous sommes.<\/a><\/h2><\/div>\n\n<\/li><li class=\"wp-block-post post-12656 post type-post status-publish format-standard has-post-thumbnail hentry category-perspectives tag-artificial-intelligence expertise-ai expertise-innovation-fr topics-insights\">\n<figure style=\"padding-bottom:0;margin-bottom:0\" class=\"wp-block-post-featured-image wp-elements-1\"><a href=\"https:\/\/old.cofomo.com\/fr\/perspectives\/maturite-ia-avancer-sur-tous-les-fronts-pour-creer-de-la-valeur\/\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"1344\" height=\"768\" src=\"https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/01\/6970e8e7998cb87dd936d402_matgen.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Maturit\u00e9 IA : avancer sur tous les fronts pour cr\u00e9er de la valeur\" style=\"border-radius:0px;aspect-ratio:1;width:100%;object-fit:cover;\" srcset=\"https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/01\/6970e8e7998cb87dd936d402_matgen.jpg 1344w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/01\/6970e8e7998cb87dd936d402_matgen-300x171.jpg 300w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/01\/6970e8e7998cb87dd936d402_matgen-1024x585.jpg 1024w, https:\/\/old.cofomo.com\/wp-content\/uploads\/2026\/01\/6970e8e7998cb87dd936d402_matgen-768x439.jpg 768w\" sizes=\"auto, (max-width: 1344px) 100vw, 1344px\" \/><\/a><\/figure>\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-c58fbf57 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20);padding-top:0\"><h2 class=\"has-text-align-center wp-block-post-title has-medium-font-size wp-container-content-32e3a40d\"><a href=\"https:\/\/old.cofomo.com\/fr\/perspectives\/maturite-ia-avancer-sur-tous-les-fronts-pour-creer-de-la-valeur\/\" target=\"_self\" >Maturit\u00e9 IA : avancer sur tous les fronts pour cr\u00e9er de la valeur<\/a><\/h2><\/div>\n\n<\/li><\/ul><\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>De l\u2019AQ \u00e0 l\u2019IA et de l\u2019IA \u00e0 l\u2019IQ : perspectives crois\u00e9es pour l\u2019assurance qualit\u00e9 Par Ali Amine Ghazali, Directeur, Centre d\u2019excellence en Intelligence Artificielle Lors de la derni\u00e8re \u00e9dition des Rencontres Qu\u00e9b\u00e9coises de la Qualit\u00e9 et du Num\u00e9rique (Q2N 2025) organis\u00e9 par Agile Qu\u00e9bec, j\u2019ai eu le privil\u00e8ge de donner une conf\u00e9rence intitul\u00e9e \u00ab [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":11196,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26,1,2,80],"tags":[],"expertise":[51,52,13,16],"topics":[17],"class_list":["post-11652","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agility","category-non-classe","category-non-classifiee","category-perspectives","expertise-ai","expertise-ia","expertise-innovation","expertise-strategy","topics-insights"],"featured_image_src":"https:\/\/old.cofomo.com\/wp-content\/uploads\/2025\/08\/Bag-drop-ICANN-background-1-scaled-e1756319871334.jpg","author_info":{"display_name":"Marilou Lagac\u00e9","author_link":"https:\/\/old.cofomo.com\/fr\/author\/marilou\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Notre expert en action \u00e0 Q2N: repenser l&#039;AQ \u00e0 l&#039;\u00e8re de l&#039;IA. - | Partenaire de votre transformation et innovation num\u00e9rique - Cofomo<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Notre expert en action \u00e0 Q2N: repenser l&#039;AQ \u00e0 l&#039;\u00e8re de l&#039;IA. - | Partenaire de votre transformation et innovation num\u00e9rique - Cofomo\" \/>\n<meta property=\"og:description\" content=\"De l\u2019AQ \u00e0 l\u2019IA et de l\u2019IA \u00e0 l\u2019IQ : perspectives crois\u00e9es pour l\u2019assurance qualit\u00e9 Par Ali Amine Ghazali, Directeur, Centre d\u2019excellence en Intelligence Artificielle Lors de la derni\u00e8re \u00e9dition des Rencontres Qu\u00e9b\u00e9coises de la Qualit\u00e9 et du Num\u00e9rique (Q2N 2025) organis\u00e9 par Agile Qu\u00e9bec, j\u2019ai 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